Frequently Asked Questions

QPrac Solutions is an Australian-based consultancy service that specialises in practice management for private medical practices. We help streamline operations, improve communication, and enhance the overall patient journey to optimise efficiency and increase practice revenue.

We offer a wide range of services, including:

• Practice audits and process improvement

• Recruitment and onboarding of staff

• Temporary or long-term virtual secretarial support

• Financial management and training

• Patient flow optimisation and scheduling improvements

• Staff training and professional development

Absolutely! QPrac offers flexible, no-lock-in contracts. Whether you need support during a busy period, to cover staff absences, or for short-term projects, we can provide tailored solutions to suit your needs.

We manage the entire recruitment process for you, from advertising and screening candidates to interviews and onboarding. Our goal is to match you with the right talent while taking the stress out of the process.

Our Australian-based virtual secretaries are highly trained in medical administration and work remotely to assist your practice with tasks like scheduling appointments, theatre paperwork, preparing and sending IFC, coordinating theatre lists and clinics, patient communication, and billing. We handle all of the employment logistics, and you’re only invoiced for the hours worked.

Yes, we provide training in Best Practice methods, practice management processes, and professional development tailored to your team's needs.

Our approach is highly personalised and hands-on. We work closely with you to identify and resolve pain points in your practice, ensuring sustainable improvements. With no lock-in contracts, you have the freedom to use our services as needed.

Simply contact us through our website or call us directly. We’ll arrange an initial consultation to understand your practice’s needs and tailor a plan to achieve your goals.

While we are based in Brisbane, Queensland, many of our services, such as virtual secretarial support, recruitment, consultancy, and transcription can be provided remotely, nationwide. Need onsite assistance? No problem! We can arrange that too. 

Our pricing is tailored to each clients needs and depends on the type of service and duration. We offer transparent pricing and will provide a customised quote following your initial consultation.