Candidates

Role Description
 

Full-Time Senior Medical Receptionist / Second in Charge (2IC) – Rockhampton Northside

Are you an experienced medical receptionist looking for the next step in your career? Do you thrive in a collaborative and supportive team environment? We are seeking a Senior Medical Receptionist / Second in Charge (2IC) to join our well-established 6-doctor mixed billing general practice on Rockhampton’s northside.

 

Why Join Us?

✔ Supportive & Positive Culture – Work in a friendly and collaborative environment where patient-centered care is our top priority.

✔ Onsite Parking – Enjoy the convenience of free onsite parking.

✔ Holistic Patient Care – Be part of a practice that values a comprehensive approach to health and well-being.

 

About the Role

As the Senior Medical Receptionist / 2IC, you will support the Practice Manager in the daily operations of the clinic, ensuring efficiency and excellence in patient care. Your responsibilities will include, but are not limited to:

Assisting the Practice Manager with rosters, stock control, and financial management.

Demonstrating strong Medicare knowledge, including WIP & PIP.

Booking and triaging patient appointments efficiently.

Managing incoming calls and patient enquiries with professionalism.

Ensuring an exceptional patient experience at every touchpoint.

Liaising with the practice directors and assisting with financial reporting.

Preparing budgets, recording expenses, and reconciling daily banking totals.

Updating documentation, policies, and procedures.

Assisting with accreditation preparation, ensuring compliance and excellence.

 

About You

✅ Previous experience in a senior medical receptionist role (or similar) within a GP or specialist practice.

✅ Strong knowledge of Medicare, WIP, and PIP.

✅ Excellent communication skills and the ability to multitask in a fast-paced environment.

✅ Proven experience in rostering, stock management, and financial administration.

✅ A keen eye for detail and a commitment to providing exceptional patient care.

✅ Experience with practice accreditation processes is highly desirable.

 

How to Apply

If you’re looking for an opportunity to grow in a dynamic and supportive practice, we’d love to hear from you! Apply now by submitting your resume outlining your suitability for the role.

 

Join us in delivering outstanding healthcare to our community!

Please forward your application to info@qprac.com.au or call Jessica Turner on 0450008714 for a confidential discussion.

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Office Manager, Rockhampton QLD

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Role Description

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Full-Time Office Manager – Rockhampton Northside

Are you an experienced and detail-oriented professional looking for your next challenge? We are seeking a Full-Time Office Manager to oversee the daily operations of our office, ensuring efficiency, compliance, and a smooth workflow.

 

Key Responsibilities:

• Assist in the development and evaluation of office services, setting priorities and service benchmarks.

• Manage the allocation of staff, workspace, and office resources to ensure efficiency.

• Delegate tasks to employees and oversee their performance to maintain productivity.

• Maintain and oversee office records, financial accounts, and administrative documentation.

• Communicate with professionals and external stakeholders to support business operations and problem-solving.

• Ensure office supplies and equipment are well-stocked and properly maintained.

• Uphold workplace health and safety standards in line with regulatory requirements.

• Ensure all office operations comply with relevant laws, policies, and procedures.

• Oversee HR functions, including recruitment, staff development, payroll processing, and performance management.

 

Qualifications & Experience Required:

- A minimum of Diploma-level qualifications in Business Administration, Management, or a related field OR at least three years of relevant work experience in office management.

- Strong leadership and organisational skills.

- Proficiency in office software and financial management systems.

- Excellent communication and interpersonal abilities.

- Ability to multitask and work effectively in a fast-paced environment.

 

What We Offer:

- Competitive salary package with superannuation.

- Career growth and professional development opportunities.

- A dynamic and supportive work environment.

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Please forward your application to info@qprac.com.au or call Jessica Turner on 0450008714 for a confidential discussion.

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